Health and Safety

Today, more than ever, we are also committed to ensure the health of our guests and staff as we navigate through the difficult challenge the coronavirus (COVID-19) presents us with. The measures currently being implemented are as follows:

Public areas

• Hand sanitizer dispensers will be available in all public areas (lobby, restaurant, bar, lifts)
• Distance signs (minimum of 1.5m)
• Regular disinfection of contact surfaces (door handles, lift call buttons, counters at reception and in the bar etc.)
• Regular airing of public areas
• Lift capacity limited to two persons at any one time (except for families)
• Wearing face masks indoors
• Umbrellas and sunbeds (beach and pool) distancing according regulations
• Laboratory testing in the resort upon request

Reception, check-in and check-out

• We strongly recommend electronic registration in advance (through the website: www.pilot-beach.gr) in order to minimize the waiting time in the reception. 
• Check-in with smart phone is available
• Possibility for contactless payments.
• Disinfection of room keys and key cards
• Minimize printed material to hand-out.

Restaurants and bars

• Restaurants are going to be available upon reservation in order to avoid crowding (through the app or reception).
• Buffet is going to be available with enhanced hygiene measures
• Hand sanitizers available next to the buffets.
• Buffet self-service only with gloves
• Restaurant attendants use personal protection.
• We strongly recommend the guests to enter the restaurants with face mask on.
• We strongly recommend the children to be served by their parents.
• More served menu dinner options are going to be available.
• Table distancing according to regulations.
• Disinfection of tables, counters, surfaces etc. after each use and regular airing of the outlets.
• Enhanced staff safety and well-being with personal protective equipment according regulations
• Contactless ordering and payments available

House Keeping

• Room cleaning in absence of guests
• Disinfection of each room after departure
• Room attendant uses personal protection.
• Regular disinfection of door handles, light switches, handrails, air condition switches, telephones etc.
• Room decoration, such as cushions and blankets, will be removed from all rooms.
• Printed material in the rooms will be minimized.

SPA & Gym

• Services will be available with reservation
• Enhanced cleaning for our SPA and Gym
• Enhanced staff safety with personal protective equipment according regulations
• Use of face masks in SPA premises
• Sauna will be operating for vaccinated or recovered guests

Sports & Entertainment

• More outdoor fitness courses will be offered
• Available sports will be: beach volleyball, football, basketball, tennis, archery, yoga/fitness, aqua fit, darts, boccia, table tennis, biking
• Evening entertainment is going to be available with live music and shows.

Mini Club

• Many outdoor programs are available
• Intensive cleaning of Mini Club
• Enhanced staff safety and well-being with personal protective equipment according regulations

Personnel

• Specialized training courses for the staff per section to follow the rules of personal hygiene
• Constant implementation of laboratory testing for Covid-19
• Our doctor check regularly the health condition of the staff