Health and Safety

Your safety is important to us.

Today, more than ever, we are also committed to ensure the health of our guests and staff as we navigate through the difficult challenge the coronavirus (COVID-19) presents us with. The measures currently being implemented are as follows:

Public areas

  • Hand sanitizer dispensers will be available in all public areas (lobby, restaurant, bar, lifts)
  • Distance signs (minimum of 1.5m)
  • Regular disinfection of contact surfaces (door handles, lift call buttons, counters at reception and in the bar etc.)
  • Regular airing of public areas
  • Lift capacity limited to two persons at any one time (except for families)
  • Wearing face masks indoors
  • Umbrellas and sunbeds (beach and pool) distancing according regulations
  • Laboratory testing in the resort upon request

Reception, check-in and check-out

  • We strongly recommend electronic registration in advance (through the website: www.pilot-beach.gr) in order to minimize the waiting time in the reception. 
  • Check-in with smart phone is available
  • Possibility for contactless payments.
  • Disinfection of room keys and key cards
  • Minimize printed material to hand-out.

Restaurants and bars

  • Restaurants are going to be available upon reservation in order to avoid crowding (through the app or reception).
  • Buffet is going to be available with enhanced hygiene measures
  • Hand sanitizers available next to the buffets.
  • Buffet self-service only with gloves
  • Restaurant attendants use personal protection.
  • We strongly recommend the guests to enter the restaurants with face mask on.
  • We strongly recommend the children to be served by their parents.
  • More served menu dinner options are going to be available.
  • Table distancing according to regulations.
  • Disinfection of tables, counters, surfaces etc. after each use and regular airing of the outlets.
  • Enhanced staff safety and well-being with personal protective equipment according regulations
  • Contactless ordering and payments available

House Keeping

  • Room cleaning in absence of guests
  • Disinfection of each room after departure
  • Room attendant uses personal protection.
  • Regular disinfection of door handles, light switches, handrails, air condition switches, telephones etc.
  • Room decoration, such as cushions and blankets, will be removed from all rooms.
  • Printed material in the rooms will be minimized.

SPA & Gym

  • Services will be available with reservation
  • Enhanced cleaning for our SPA and Gym
  • Enhanced staff safety with personal protective equipment according regulations
  • Use of face masks in SPA premises
  • Sauna will be operating for vaccinated or recovered guests

Sports & Entertainment

  • More outdoor fitness courses will be offered
  • Available sports will be: beach volleyball, football, basketball, tennis, archery, yoga/fitness, aqua fit, darts, boccia, table tennis, biking
  • Evening entertainment is going to be available with live music and shows.

Mini Club

  • Many outdoor programs are available
  • Intensive cleaning of Mini Club
  • Enhanced staff safety and well-being with personal protective equipment according regulations

Personnel

  • Specialized training courses for the staff per section to follow the rules of personal hygiene
  • Constant implementation of laboratory testing for Covid-19
  • Our doctor check regularly the health condition of the staff